Basic Internet and Email Troubleshooting

This exercise is the steps to troubleshoot various levels of your internet connectivity and services. The important take away is that you have accurately performed the local troubleshooting to 1. understand what exactly is the level of the problem. and 2. Understand...

Why is receiving mail getting rejected?

Think of your hosted space like a bucket, and your website and email as sand. You can fill your bucket with sand up to the point where it won’t hold any more. Additionally, if your email client (Outlook) was configured to pull your email every two minutes, – the...

Why am I getting so much spam?

I hear it all the time: “I’ve started getting all kinds of spam and junk in my mail box through the email program. I SWEAR I haven’t been surfing porn sites.” Although there are many ways that someone could be added to a spam list, when...

FTP Access for PC Users

The information below will assist PC user (Windows XP or Vista) to connect and post files to an FTP server: —– Using windows XP or Vista as your FTP client :: 1. Open any window; like double-clicking on ‘My Computer’. Then in the Address Field enter: ftp://@.com (If...

cPanel Web Mail Access

Customers that are on one of our cPanel servers can access their email directly by using any web browser, much like how you would use a Gmail or yahoo mail account. Simply goto: http://www..com:2095 In the popup window enter your email address as your username, then...